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F.A.Q

 Where is my order/shipping confirmation?

In case you are unable to locate your order confirmation, kindly check your spam folder. Generally, the confirmation email is sent within 10 minutes of placing the order. If you have already received the order confirmation but not the shipping confirmation, there's a high probability that the order has not been shipped yet, It may also have been shipped during the day but the tracking and shipping confirmation will be sent to you later in the afternoon.

Where can I track my order?

We offer tracking services for all orders, so you can stay up-to-date on your shipment's progress. If you've selected our Tracked Letter option, you can easily track your parcel by clicking on the link provided when your products are shipped.  

Where is my order? Is it shipped yet? 

We usually fulfill and ship your order within 1-2 business days if the full order is in stock. Following dispatch of the package, tracking information is communicated to all customers via email or SMS, based on the contact details provided during the order placement process. If you have not received the relevant email or SMS, please do not hesitate to contact us for assistance.

Why is my order delayed?

We strive to ensure that all packages are delivered on time, and any delays are typically caused by tracking information that hasn't been updated, but rest assured that your package is still on schedule. Alternatively, there may be certain external factors beyond our control that can affect delivery times. Regardless of the situation, we're always here to help. If you experience any delays with your package, please don't hesitate to contact us for assistance.

My Delivery attempt failed, what can I do?

In case of a failed delivery attempt, the package may sometimes be redirected to the nearest service point. We kindly request that you contact your local postal carrier to determine the location for pick-up. Additionally, we recommend searching for your package using your local post carrier's website or a universal tracking site to obtain any further information that may not be available via the tracking link provided by us.

When do you restock sold out items and what is pre-order?

Usually we restock sold-out items within 1 month. If you are curious about a specific item, please contact us. 

What is the return address?

Please visit our return page Here to obtain the information on how to return your order. 

How to Adjust and put on/off my Cuff or Ring?

To adjust the size of the ring or cuff, simply open it up and bend it until you achieve the desired size. If you want a regular size, we suggest opening the cuff/ring and bending it to fit your finger when you wear it. If you want a smaller size, we advise bending it when you are not wearing it for more pressure.  Our metal is highly durable, so there is no need to be concerned about the ring or cuff breaking. 

For making the ring extra small and causing the ends to overlap a lot, you may try using a piece of cloth during the bending process. Please find our guide on how to make your ring smaller here.

What payment options are you offering and is it safe? 

We offer safe payments through Apple Pay, PayPal, Visa, Mastercard, Google Pay, iDeal, Klarna and American Express (debit and credit). At Vacier, we never directly handle payment information. Instead, all transactions are conducted safely and decrypted through trusted partner banks and payment processors.

What material are your products made of?

We take pride in crafting our steel jewelry from high-quality recycled Stainless Steel (316L), which is a surgical grade steel renowned for its durability. This superior material surpasses silver, gold, or platinum in terms of sturdiness and endurance. Our Stainless Steel jewelry is highly resistant to rust, corrosion, tarnishing, staining, fading, and causing skin discoloration. In addition to Stainless Steel, we also offer products made from 925 Silver and 18 K gold-plated steel.

How long is the shipping to my country?

We ship worldwide and can you can out more details on our shipping page here. You can purchase from this website if you are ordering to Australia and New Zealand.

However, if you need to place an order to Europe, Africa and Asia, please go to our other website here. For orders heading to North and South America, please visit our respective website here.

Based on 6937 reviews
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(6562)
5%
(362)
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N
SQUARE CHAIN BRACELET
Nigel Von Sohsten (Amsterdam, NL)
Great bracelets

Nice and minimalistic bracelets.

p
BOX CHAIN BRACELET
patty newby (Bemidji, US)
I love it

I love the way it feels, I wear it daily in all that I do. I get a lot of compliments on it also

S
BOX CHAIN BRACELET
Scott Dexter (Southwark, GB)
Perfect

Found the perfect lightweight slimmer which I can wear at all times.
Fast reliable service and great quality product. Recommend

J
MINIMAL PENDANT NECKLACE
Jary Rago (Perth, AU)
Minimal Pendant Necklace

The it item I purchased arrived late but the items were love and nice. The minimalist style it has is very classy. Looking forward to purchasing again but with our area in WA, ill consider express shipping method. :)

J
MINIMAL CHAIN BRACELET
Jackson Oliver (Melbourne, AU)

Very good quality

A
SQUARE CHAIN BRACELET
Anonymous (Münster, DE)
Guter Preis

Bisher machen die beiden Armbänder einen sehr guten Eindruck. Das Gold schimmert nach mehreren Wochen immer noch obwohl ich das Band nie abgenommen habe. Eventuell kaufe ich meiner Freundin auch noch eins.

V
BOX CHAIN BRACELET
Vasco R (Barcelos, PT)
Smooth looking.

The design has the right balance between making an impact and being discrete. Loved it.

I
MINIMAL CHAIN BRACELET
Iazmin (Bucharest, RO)
Wonderful

I like them a lot. These are great. Will definetely keep shopping from you guys !

M
VACIER WALLET
Matthias (Vienna, AT)
Modern jewelry

Vacier bracelets and necklaces are very modern and minimal looking jewelry.
I am committed to wear it every day and for every event - it‘s simply great!

M
SQUARE CHAIN BRACELET
Mario (Vienna, AT)
That's amore...

Simple, elegant, chic, top quality...just love my bracelet!

J
MINIMAL UNISIZE SET
J. (London, GB)
Amazing quality and looks great

I purchased the minimal set that included the ring and cuff. They both fit perfectly and look really good. Minimal but fashionable.

I lost the ring as it slipped off my finger but that was more likely because i was fidgeting with the ring that day.

i'm buying the ring again and a chain because the quality is above all standards in the industry if im honest-- other companies i have bought from all seem to have poor quality for the same price.

M
BOX CHAIN BRACELET
Mika (Rohrdorf, DE)
Great!

Good quality and an even better customer support!

F
SQUARE CHAIN BRACELET
Francesco (Lucca, IT)
Amazing bracelets

Quality and elegance.
I’m very happy with this purchase.

D
MINIMAL CHAIN BRACELET
D.J.
Absolutely worth!

Using Vacier products for a couple of years. They keep shining as the first day. Wonderful quality. Perfect ellegance for men.

D
UNISIZE RING
Derek Tucker (Mercer Island, US)
Better than expected

I love giving raving reviews to companies who’s products actually meet expectation. And Vacier has exceeded those expectation. The products themselves feel very high quality and are very comfortable. I’m pretty picky with jewelry and how they feel but the minimalist set is absolutely perfect and I never take them off. I’ve received many compliments on the clean design and couldn’t be more happy with the purchase. I actually had quite a few hiccups in the beginning by ordering something that didn’t meet my expectations, but the customer support was one of the most helpful and nice processes I’ve ever been through. If I could give 10 out of 5 stars I would.

V
SQUARE CHAIN BRACELET
Vincenzo Ricciardi (Milan, IT)
beautiful and elegant bracelets

i bought these bracelets before i left for the holidays. the shipment took two weeks to deliver to Italy but the wait was worth it. they are very elegant and refined bracelets, just what I have been looking for for a long time. I will definitely purchase other items from this site!

3rd time

Very cute!!

V
BOX CHAIN BRACELET
Vincent Laenen (Augsburg, DE)
Best ones!

I love them! Already bought them friends as presents cause they are so nice. Wearing mine every day & they still look new (even 3 vacays with salt water later).

R
MINIMAL CHAIN BRACELET
Ro B (Brooklyn, US)
Nice

I haven’t taken it off since I got it. Lots of compliments. I got the charm taken off at a local jeweler but that was my own preference and doesn’t affect my rating

S
SQUARE CHAIN BRACELET
Simon Rascher (Schwanstetten, DE)
Amazing, i love it

I stumbled across Vacier quite by accident and was already impressed by the beautiful Internet presence. The bracelets already looked very good there. When the bracelets then arrived at me I was mega happy. In real they look really good and wear super comfortable. Thanks a lot!

M
SQUARE CHAIN BRACELET
Mariusz G. (Warsaw, PL)
Square Chain Bracelet

Absolutely love the bracelet! Combines well with other bracelets too company „Vacier”.

L
SQUARE CHAIN BRACELET
Luca Nagari
Fantastico

Braccialetto fantastico!!!

Ho comprato anche il braccialetto rigido minimal ed insieme stanno molto bene!!!!

B
SQUARE CHAIN BRACELET
Bro (Vantaa, FI)
Oh my...

A great piece of jewelry. Low price, high quality. Really nice to wear this piece of jewelry and on top of that it's really beautiful! Love it!

F
BOX CHAIN BRACELET
Felipe Alfsen (Brentwood, US)
Great minimalist bracelet! Fantastic look!

Great minimalist bracelet! Fantastic look! I’ve had this for a few months now it still looks great! I wear it almost daily and have taken it in the swimming pool and the ocean and it still hasn’t lost its look. No change at all. Love it!

A
WIRE CHAIN BRACELET
Amey Devkar (Mem Martins, PT)
Bracelet

The bracelet is very minimalistic yet incredible! The feel and quality is top notch!
Simple, elegant and worth the money!

F.A.Q