Shipping / Returns

DELIVERY INFORMATION

We ship all over the World. If you are looking for shipping to Europe, Africa, Asia, or Oceania go to our EU website here. If you are looking for shipping to North or South America, go to our US website here.

We ship to Australia from our warehouse just outside of Melbourne.

During the holiday season, delivery times may be longer than usual. For the latest order cutoff dates to receive your Vacier pieces in time for Christmas and New Year, please refer to our holiday shipping cutoff dates page.

AUSTRALIAN SHIPPING	NEW ZEALAND SHIPPING
$10.90 AUD / FREE OVER $65	$11.80 NZD / FREE OVER $65
Shipping Time	Shipping Time
Melbourne (2-4 business days)	New Zealand Main Areas (6-12 business days)
Sydney (3-6 business days)	New Zealand Remote (7-18 business days)
Brisbane (3-7 business days)
NSW Country (3-6 business days)

To process a return or replacement please contact us at care@vacier.com. As soon as a return is received at our warehouse we will automatically process the refund or replacement.

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